Privacy policy
Learnmonade Limited is committed to protecting the privacy and security of the personal data of our employees, contractors and the other third parties we deal with in the course of our business operations, recruitment activities and the provision of our services. This Privacy Notice explains who we are, how we collect, share, and use your personal data, and how you can exercise your data protection rights.
I. We ensure that your personal data:
- Is processed lawfully, fairly and in a transparent manner.
- Is collected only for specified, explicit and legitimate purposes.
- Is adequate, relevant, and limited to what is necessary in relation to the services that we are providing you.
- Is accurate and where necessary, kept up to date.
- Is not kept in a form which allows for you to be identified for longer than is necessary.
- Is only processed in a manner that ensures its security using appropriate technical and organisational measures to protect it against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
II. Our name and contact details
Learnmonade Limited, Mong Kok, Shantung Street, 47-51 Chung Kiu Commercial Building, 22nd Floor, 2201.
Any queries relating to data protection should be directed to [email protected]
III. What we do
Learnmonade Limited is a provider of digital learning solutions including bespoke learning, and ready-to-go content.
IV. Processing your personal data
We process and manage your personal data according to the relationship we have with you. This relationship helps us to identify the appropriate data subject category you belong to (or group of individuals whose data we process in an identical manner) and allows us to provide you the details of how we process your personal data. We interact with you and process your personal data in one of more of the following ways:
1. As a Potential Customer
- For email marketing.
We need to process your personal information to share newsletters, promote our services, and invite you to business events we believe will be of value to you.
We do this on the basis of our legitimate interests in facilitating engagement with potential new client organizations, increasing external knowledge of the Learnmonade brand, understanding external corporate issues, and developing appropriate solutions.
We collect:
Company name, country, email address, first name, last name, mobile (if applicable).
2. As a Website Visitor
- To manage your cookie preference.
We collect, store, and use your personal data to make our website more intuitive and easier to use and protect the security and effective functioning of our websites on the basis of your consent.
It is necessary for us do so to monitor how our website is used to help us (a) improve the layout and information available on our website and provide a better service to our website users and (b) monitor how our website is used to detect and prevent fraud, other crimes, and the misuse of our website.
We collect:
Cookies, country, email address, ip address, name, occupation.
V. Your rights
- Access – you have the right to ask us for copies of your personal data. This right always applies. There are some exemptions, which means you may not always receive all the personal data we process.
- Rectification – you have the right to ask us to rectify any of your personal data that you think is inaccurate or incomplete. This right always applies.
- Erasure – you have the right to ask us to erase your personal data where it is no longer required for purpose for which it was collected, or you withdraw your prior consent to us processing it and we have no other legal ground for processing it, or it is being processed unlawfully, or when it must be erased to comply with a legal obligation, or it is being used for direct marketing purposes where we have no legitimate grounds for us doing so.
- Restriction – you have the right to ask us to restrict the processing of your personal data where it is inaccurate (allowing us to verify the accuracy), or it is being processed unlawfully (and you want us to stop processing rather than erasing it), or where you have objected to us processing it while we’re verifying whether we have legitimate grounds for processing, or it is no longer required for purpose for which it was collected and you want us to keep it for the establishment, exercise or defence of legal claims.
- Portability – this only applies to personal data you have given us. You have the right to ask us to transfer the information you provided us from one organisation to another or give it to you. This only applies if we are processing personal data based on your consent or as part of a contract, or in talks with you about entering into a contract and the processing is automated.
- Objection – you have the right to object to processing your personal data if we are using legitimate interests as our lawful basis for processing, or it is being used for direct marketing.
- Withdrawing consent – you can withdraw your consent that you have previously given to us for one or more specified purposes to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent. It may mean we are not able to provide certain products or services to you and we will advise you if this is the case.
VI. Breaches
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
VII. Dealing with your requests
We will deal with your requests as soon as possible but may take up to 1 month (possibly extended to 3 months where the law permits). Normally there is no charge, however we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that your personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Note:
This notice does not form part of any contract to provide services.
VIII. Changes to this privacy notice
We may update this notice from time to time and any changes we make to our policy in the future will be posted on our <intranet/website> and, where appropriate, notified to you by email. Please check our website frequently to see any updates or changes to our policy.
IX. Supplementary information
- Direct marketing
Our direct marketing activities comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2003/2426) which means that you may receive direct marketing communications from us if you have requested these, or you have purchased any of our services and have not opted-out from receiving these, or the communications are necessary for performing a contract between us.
- Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, destroyed or accessed without authorisation. While no data transmission or storage can be guaranteed to be secure, we implement a range of commercially reasonable physical, technical and procedural measures to help protect personal data. These measures include confidentiality agreements with third parties, secure development practices, security due diligence of service providers, products, services that may be used and ISO27001-based organisational security policies.
We have also put in place procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.
- Cookies
Cookies are small files we store on the device (computer, mobile phone, tablet or any other mobile device) that you use to access our website or portal – this is so we can recognize repeat users improve your experience while you navigate through the website.
We use the term ‘cookies’ to include not only cookies, but also other technologies such as pixels, web beacons and page tags. Our website uses ‘first-party’ cookies (which are set by our own website) and ‘third-party’ cookies (which are set by websites other than our own).
Telling you about and managing how we use cookies is required by the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2003/2426).
IX. What cookies do we use?
We use the following types of cookies:
- Necessary
These are essential for our website to function properly. This category only includes cookies that ensure basic functionalities and security features of the website. These cookies do not store any personal information.
- Non-necessary
These may not be necessary for the website to function and are used to collect user personal data via analytics, ads, and other embedded content and help us analyze and understand how you use our website. We always ask for your consent before using this type of cookie.
- Blocking cookies
You can also disable cookies by changing settings on your browser that allow you to refuse the setting of all or some cookies. The settings and steps for managing cookies vary by browser, so we suggest referring to your browser’s documentation.
If you use your browser settings to block all cookies (including ‘Necessary’ cookies) you may not be able to access all or parts of our website.
Requesting more details about the cookies we use
For a detailed list of cookies we use including information about type of cookie, expiry periods, and links to third-party sites please contact [email protected] or click on this link https://learnmonade.com.